Terms Of Use

Preamble: Our Vision and Your Role

Welcome, dear player, to the digital entertainment universe crafted for you byEASE LIFE LIMITED (hereinafter "we," "us," "our," or the "Company"). We are not merely game developers and publishers; we are dreamers passionate about creating fun and connecting souls. We are dedicated to building relaxed, friendly, and imaginative virtual spaces where every friend who steps inside can temporarily forget the worries of reality and harvest pure joy and warm companionship.

These Terms of Use (hereinafter "these Terms") constitute an important agreement between you and us. This is not a cold legal document, but rather a "Community Covenant" for us to jointly maintain the order of this digital home, protect the rights and interests of all residents (i.e., "users" or "you"), and ensure the sustainability of fun. It details the rights you enjoy, the obligations you shall undertake, and the fundamental rules governing our interaction when you use any of the games, websites, applications, content, and related services we provide (collectively, "our Services").

We understand that reading terms may not be the most exciting part of gaming, but we encourage you to take the time to read and fully comprehend every provision herein. By choosing to access, register for, download, or in any way use our Services, you are confirming that you possess the requisite capacity to enter into this agreement and have unreservedly agreed to be bound by all its contents. This understanding and acceptance are the key to unlocking your marvelous journey in the world of EASE LIFE LIMITED and the cornerstone upon which we can continue to provide high-quality services and build a harmonious community together.

If you disagree with any part of these Terms or cannot consent to any of its provisions, we kindly ask that you immediately cease using our Services. We respect your choice.

Equally important to these Terms is our Privacy Policy. This policy details how we collect, use, store, and protect your personal information. It forms an integral part of these Terms and likewise requires your review and consent.

Now, let's begin this agreement and jointly safeguard this fun that belongs to us all!

Chapter 1: Definitions of Core Concepts

To ensure clarity and avoid misunderstanding, we first define the key terms that appear repeatedly in these Terms:

1.1. "Services": Refers to the collective whole of all products and services currently or in the future developed, operated, published, and provided by EASE LIFE LIMITED. This includes, but is not limited to: all our mobile/web/PC casual game software itself, official websites related to the games, player communities, forums, social media accounts, customer support systems, and any content, features, information, updates, patches, Virtual Items, and value-added services provided to you through these carriers.

1.2. "You" or "User": Refers to any individual who accesses, browses, registers for, downloads, installs, logs into, or otherwise directly or indirectly uses the services we provide.

1.3. "Account": Refers to the personal credential you create through our registration process to fully experience our Services. This account serves as your unique identity in our digital world, recording your game progress, virtual assets, and community activities.

1.4. "Virtual Items": Refers to the non-physical, digital items we provide within our Services, designed to enhance your entertainment experience. This may include, but is not not limited to, in-game virtual points, items, character skins, decorations, special privileges, level passes, or other similar in-game features or content. Please note that these Virtual Items are, in essence, a limited, personal, non-transferable, revocable, non-exclusive license granted to you by us, rather than a sale of actual assets.

1.5. "User-Generated Content (UGC)": Refers to any form of content that you create, upload, publish, share, or transmit in the course of using our Services. This includes, but is not limited to, your chat logs within the game, posts, comments, images, videos, game guides published in forums or communities, character nicknames, personal signatures, and all other content that is original to you or for which you have lawful authorization.

Chapter 2: Service License and Prerequisites for Use

2.1. Eligibility and Age Appropriateness

The core of our Services is to bring joy to users, but we equally value our users' legal capacity and mental maturity. Before agreeing to these Terms and using the Services, you must represent and warrant that:

(a) You have reached the legal age of majority in your jurisdiction to independently enter into a legally binding contract.

(b) If you have not yet reached the aforementioned legal age of majority, you have obtained the express consent of your parent or legal guardian, who has reviewed and agreed to all contents of these Terms on your behalf and is willing to assume responsibility for all your actions while using our Services.

We reserve the right to request proof of age or guardian consent at any time. We expressly prohibit the use of our Services by minors who have not obtained appropriate guardian consent. As a guardian, if you permit your child to use our Services, you are agreeing to these Terms and are responsible for your child's online conduct, access to content, and all consequences arising from their actions.

2.2. Grant of a Limited Use License

Provided that you strictly comply with these Terms and all related policies, we grant you a personal, non-commercial, limited, revocable, non-transferable, non-exclusive license. This license permits you to:

(a) Install and run the client of our game applications on devices you personally own or control, for the sole purpose of personal entertainment.

(b) Access and use the various features within our Services that are open to the public.

This license does not include any rights for commercial exploitation. You are strictly forbidden from using our Services for any for-profit or commercial purpose (e.g., selling accounts or Virtual Items, providing power-leveling services, using the Services to advertise other commercial entities, etc.) unless you have obtained our prior written authorization.

2.3. Account Creation and Management

(a) Registration Responsibility: You commit to providing true, accurate, complete, and valid personal information when registering for an Account and are obligated to update this information promptly should it change. Using false information or impersonating another person for registration may result in the suspension or permanent termination of your Account.

(b) Secure Custody: Your Account credentials (including username, password, two-factor authentication information, etc.) are the keys to your digital world, and the responsibility for their confidentiality rests entirely with you. You are fully responsible for all activities that occur under your Account (whether or not authorized by you). We strongly recommend that you set a high-strength, complex password and change it regularly.

(c) Security Breaches: If you discover or suspect that your Account has been used without authorization or that any security breach has occurred, you must immediately notify us via [email protected]. We will take reasonable measures to assist you, but we shall not be liable for any loss resulting from your failure to properly secure your account information or to notify us in a timely manner.

(d) Account Uniqueness and Non-Transferability: Under normal circumstances, your Account is created exclusively for you and may not be transferred to any third party in any way (including but not limited to sale, rent, loan, gift, inheritance, or sharing). Any such attempt is void and may result in the immediate termination of the Account.

Chapter 3: Community Code of Conduct: Building a Harmonious Playground Together

Our digital world is a shared community, and the words and actions of every user directly affect the gaming experience of others. To maintain a positive, friendly, and respectful environment, you agree to strictly adhere to the following code of conduct when using our Services:

3.1. The Art of Respect and Communication

We encourage friendly communication but will not tolerate any form of harassment, discrimination, or hate speech. You agree that you will not post, disseminate, or engage in communication involving any of the following:

(a) Insulting, defamatory, threatening, intimidating, or harassing any other user, community member, or our employees.

(b) Discriminatory or hateful speech based on race, ethnicity, nationality, religious belief, gender, sexual orientation, age, disability, or any other protected characteristic.

(c) Obscene, pornographic, violent, gory, or any content that may cause severe discomfort to others.

(d) Content that infringes upon the privacy rights of others, such as disclosing personal information without authorization.

(e) Any form of fraud, misleading information, or spam.

3.2. Fair Play and Sportsmanship

We are committed to providing a fair competitive environment where the joy of victory stems from skill and strategy, not from unfair means. You agree that you will not:

(a) Engage in any form of "cheating," including but not not limited to using unauthorized third-party software, plugins, scripts, bots, hacks, or any other tools designed to modify the game experience, automate gameplay, or provide an unfair advantage.

(b) Exploit any unforeseen flaws, bugs, glitches, or errors in the game design to gain an unfair advantage for yourself or others. If you discover any such issues, we encourage you, in the spirit of the community, to report them to us through official channels.

(c) Engage in "griefing," which is maliciously disrupting another's game experience, such as intentionally obstructing teammates using game mechanics, spamming the chat, engaging in passive play, or any other behavior designed to interfere with or disrupt the normal flow of the game.

(d) Impersonate employees ofEASE LIFE LIMITED, community administrators, or any other official representatives in any way to mislead or deceive other users.

3.3. Account and Identity Authenticity

(a) You shall not create or use a username or character name that is offensive, discriminatory, obscene, or infringes on the rights of third parties (such as trademarks).

(b) You shall not use an account not created by you, whether through sharing, trading, or theft.

We reserve the right to take appropriate measures against users who violate the above code of conduct, including but not limited to issuing warnings, imposing temporary or permanent mutes, temporarily suspending accounts, permanently terminating accounts, and removing all Virtual Items obtained through violations. The specific measures will be determined based on the severity and frequency of the violation, and we shall bear no liability for such actions.

Chapter 4: Technical Integrity: The Uncrossable Red Line

Our Services are built upon complex software technology, and their integrity and security are the cornerstones of our operation. To protect our intellectual property and the common interests of all users, you agree to never engage in any of the following acts aimed at undermining the technical integrity of our Services:

4.1. Prohibition of Reverse Engineering and Code Tampering: You shall not decompile, disassemble, reverse engineer, or sniff data packets of any of our game software, server-side programs, or network protocols, or attempt in any way to derive their source code or underlying structure.

4.2. Prohibition of Attacks and Network Disruption: You shall not launch any form of network attack against our servers, network equipment, or systems, including but not limited to Distributed Denial of Service (DDoS) attacks, injecting malicious code, or disseminating viruses or trojans.

4.3. Prohibition of Data Tampering and Private Servers: You shall not modify or forge any data generated during the operation of our Services, nor shall you set up, operate, or emulate our Services (i.e., "private servers"), or provide such services to others.

4.4. Prohibition of Unauthorized Connections: You shall not use any third-party software or hardware not expressly authorized by us in writing to connect to our Services, or to intercept, emulate, or redirect the communication protocols we use.

Any violation of the provisions in this chapter is not only a serious breach of these Terms but may also violate relevant laws and regulations. We will reserve all legal rights of recourse and may cooperate with law enforcement agencies to prosecute violators.

Chapter 5: Virtual Items and Value-Added Services

We may offer a range of Virtual Items and value-added services within our Services to enrich your entertainment experience. Regarding these services, you need to understand and agree to the following points:

5.1. License, Not Ownership: When you "acquire" or "purchase" Virtual Items through our designated channels, you do not gain ownership of those Virtual Items. What you acquire is a personal, limited, non-transferable, revocable license to use that Virtual Item within our Services for personal entertainment purposes, according to the rules we set.

5.2. No Real-World Value: All Virtual Items exist only within our service environment. They have no real-world value, cannot be exchanged for any legal tender, real goods, or services, and may not be traded in any form outside of our service platform. Any attempt to "monetize" Virtual Items or conduct offline transactions is strictly prohibited and may result in the immediate termination of your Account.

5.3. Pricing and Acquisition: We reserve the right, at our sole discretion, to set and modify the acquisition methods, prices, and exchange rates for Virtual Items at any time, without prior notice.

5.4. Right of Management and Variability: For the purpose of optimizing game balance, improving the Service, or for any commercial or technical reason, we reserve the right to manage, control, modify, substitute, suspend, or eliminate any or all Virtual Items at any time, without any liability to you. For example, we may adjust the attributes of an item in a game update or remove all Virtual Items at the end of a service's lifecycle.

5.5. No Refund Policy: Given the digital and instantly consumable nature of Virtual Items, all fees you pay to acquire the license for Virtual Items are final and non-refundable, unless otherwise mandatorily required by applicable, non-excludable law.

5.6. Consequences of Account Termination: If your Account is terminated for any reason (whether initiated by you or by us due to your violation), the license for all associated Virtual Items in your account will immediately expire, and you will not receive any form of compensation.

Chapter 6: Intellectual Property Ownership

6.1. Our Intellectual Property: Our Services, including but not limited to all game software (source and object code), artwork, graphics, characters, character names, storylines, dialogue, music, sound effects, trademarks, logos, user interfaces, visual designs, and all related documentation and materials, and all ownership, copyrights, trademark rights, patent rights, and all other intellectual property rights and related interests therein, are owned byEASE LIFE LIMITED or its licensors. The limited license granted to you by these Terms in no way constitutes a transfer of any intellectual property. Without our prior written consent, you may not copy, modify, distribute, display, perform, or create derivative works based on our Services in any way.

6.2. Your User-Generated Content (UGC)

(a) Your Rights: You retain the original intellectual property rights to your original UGC. We do not claim ownership of your original ideas.

(b) The License You Grant Us: However, to enable us to operate and promote our Services, when you create, upload, or share any UGC in or through our Services, you grantEASE LIFE LIMITED a worldwide, perpetual, irrevocable, royalty-free, non-exclusive, sublicensable right and license. This license allows us to use, host, store, reproduce, modify, adapt (e.g., to adjust formats for different devices or platforms), create derivative works from, publicly perform, publicly display, distribute, and publish your UGC, solely for the purposes of operating, providing, improving, and promoting our Services and developing new ones.

(c) Your Warranties: You represent and warrant that you own all necessary rights (or have obtained all necessary licenses) to any UGC you submit to grant us the license described above, and that your UGC does not infringe upon any third party's intellectual property rights, privacy rights, rights of publicity, or any other legal rights.

(d) Our Rights: We are under no obligation to display or use any UGC and reserve the right (but not the obligation) to screen, monitor, edit, refuse, or remove any UGC at our sole discretion at any time, especially when we believe it violates these Terms or may cause legal disputes.

Chapter 7: Service Interruption, Modification, and Termination

7.1. Service Interruption and Suspension

We strive to provide stable and reliable Services but cannot guarantee that they will be flawless or uninterrupted at all times. You understand and agree that we may, without prior notice, temporarily interrupt or suspend part or all of the Services for the following reasons:

(a) To perform scheduled system maintenance, server upgrades, or emergency repairs.

(b) The occurrence of a force majeure event, such as natural disasters, wars, terrorist attacks, government actions, cyber-attacks, or power or communication disruptions beyond our reasonable control.

(c) For security reasons, or when we have reason to believe that potential fraudulent or illegal activities exist.

For service interruptions caused by the above reasons, we will make commercially reasonable efforts to restore them as soon as possible but shall not be liable for any inconvenience or loss this may cause you.

7.2. Service Modification and Evolution

Our Services are dynamic and evolving. We reserve the right, at our sole discretion, to modify, update, add, reduce, or replace any features, content, or design elements of the Services at any time. This may include, but is not limited to, updating game versions, adjusting game balance, adding or removing Virtual Items, or changing the user interface. We have no obligation to maintain any older version of the Services or features.

7.3. Termination Initiated by You

You have the right to stop using our Services and terminate your Account at any time through the account cancellation process we provide.

7.4. Termination Initiated by Us

We reserve the right, at our sole discretion, to suspend or permanently terminate your Account and all your access to our Services without prior notice under the following circumstances:

(a) You have seriously breached any provision of these Terms, especially the clauses in Chapter 3 (Community Code of Conduct) and Chapter 4 (Technical Integrity).

(b) You have provided false registration information or engaged in any fraudulent or illegal activities.

(c) Your Account has been inactive for a prolonged period (the specific duration to be determined by us based on operational needs).

(d) As required by law, regulation, or at the direction of law enforcement.

(e) For any business reason, we decide to cease operating a particular service or the entire platform.

7.5. Effect of Termination

The termination of these Terms, regardless of the reason, will cause all licenses granted to you to immediately expire. You will lose access to your Account and all data within it (including game progress and Virtual Items). Provisions of these Terms that by their nature should survive termination (such as intellectual property, disclaimers, limitation of liability, dispute resolution, etc.) will continue to remain in effect.

Chapter 8: Disclaimers and Limitation of Liability

8.1. "AS IS" Basis

OUR SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW,EASE LIFE LIMITED, ITS AFFILIATES, PARTNERS, LICENSORS, AND EMPLOYEES MAKE NO WARRANTIES OR REPRESENTATIONS OF ANY KIND, EITHER EXPRESS, IMPLIED, OR STATUTORY. THIS INCLUDES, BUT IS NOT LIMITED TO, ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, SECURITY, OR THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. YOUR USE OF OUR SERVICES IS ENTIRELY AT YOUR OWN RISK.

8.2. No Liability for Indirect Damages

IN NO EVENT SHALL EASE LIFE LIMITED OR ITS AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM OR RELATED TO YOUR USE OF, OR INABILITY TO USE, OUR SERVICES. THIS INCLUDES, BUT IS NOT LIMITED TO, LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR ANY OTHER INTANGIBLE LOSSES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

8.3. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL AGGREGATE LIABILITY OFEASE LIFE LIMITED TO YOU FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR OUR SERVICES, REGARDLESS OF THE FORUM AND REGARDLESS OF THE LEGAL THEORY (WHETHER IN CONTRACT, TORT, OR OTHERWISE), WILL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU HAVE PAID TO US FOR THE SPECIFIC SERVICE IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED U.S. DOLLARS (OR ITS EQUIVALENT IN A UNIVERSAL UNIT OF MEASURE). THIS LIMITATION OF LIABILITY IS A FUNDAMENTAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN YOU AND US.

Chapter 9: Dispute Resolution Mechanism

We hope a dispute never arises between you and us, but if one does, we want to resolve it in an efficient and neutral manner.

9.1. Informal Negotiation

Before initiating any formal legal proceeding, you agree to first attempt to negotiate any dispute informally by sending an email to [email protected]. Please describe your claim in detail and provide your account information for verification. We will endeavor to communicate with you to resolve the matter within a reasonable period after receiving your email. Most disputes can be resolved in this manner.

9.2. Binding Arbitration

If informal negotiations do not resolve the dispute within sixty (60) days, both you andEASE LIFE LIMITED agree that any claim, dispute, or controversy arising out of or relating to these Terms or our Services shall be finally and exclusively resolved by binding arbitration, rather than in court. The arbitration shall be conducted by a single neutral arbitrator in accordance with recognized international commercial arbitration rules. The location, language, and specific procedures of the arbitration shall be determined by mutual agreement or, failing that, by the arbitral institution based on neutral principles.

9.3. Class Action Waiver

YOU AND EASE LIFE LIMITED AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU EXPRESSLY WAIVE YOUR RIGHT TO FILE OR PARTICIPATE IN A CLASS ACTION OF ANY KIND. The arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

Chapter 10: General Provisions

10.1. Updates to the Terms

We reserve the right, at our sole discretion, to modify, amend, or update these Terms at any time due to business developments, legal changes, or any other reason. We will notify you of any material changes before they take effect through reasonable means, such as by posting a notice on our official website, sending an email, or via an in-game announcement. The updated Terms will become effective upon posting or on the date specified in the notice. If you continue to use our Services after the changes become effective, you are signifying your acceptance of and agreement to be bound by the revised Terms.

10.2. Severability

If any part of these Terms is found to be invalid or unenforceable by a court or arbitral tribunal of competent jurisdiction, that part will be deemed severed from these Terms, and the remaining parts will continue in full force and effect.

10.3. No Waiver

Our failure to exercise or enforce any right or provision of these Terms will not constitute a waiver of such right or provision. Any waiver must be in writing and signed by us to be effective.

10.4. Assignment

You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. We have the right, at our sole discretion, to assign or delegate our rights and obligations under these Terms to any affiliate or to any successor in connection with the Services.

10.5. Entire Agreement

These Terms, together with our Privacy Policy and any other relevant rules or guidelines we may publish, constitute the entire agreement between you andEASE LIFE LIMITED regarding our Services and supersede any prior oral or written agreements between the parties on this subject matter.

10.6. Contact Us

If you have any questions, comments, or concerns about these Terms, please feel free to contact us at any time:

Email: [email protected]

Mailing Address: Room 1603, 16/F, Tung Ning Building, No.125-126 Connaught Road Central, Sheung Wan District, Hong Kong

Thank you for your patience in reading this. We wish you a pleasant time in the world ofEASE LIFE LIMITED